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Customer Success

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Inventing the Future of Tech

From the day you join Appian, you’ll be greeted by impactful work. Pavel Zamudio-Ramirez, Chief Customer Officer, shares what impact looks like in Customer Success and across the company.

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How the Appian CS Guilds Fuel Growth and Foster Community

The Appian Customer Success (CS) team is truly one of a kind. From the product-centered culture, to the supportive and brilliant team members, to the Center of Funcellence, there are a long list of reasons why CS team members choose Appian for their…

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The Joy of Downtime: Life on the Bench

What is the bench anyway? Consultant, Johnny Allain-Labon, walks us through what the bench is and how he's been able to make an impact outside his role during his time on it.