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Executive Assistant to Chief Customer Officer

Reston | Virginia | United States

Appian is a low-code platform that unites people, processes, and data in one environment to solve complex issues with modern apps.

We are seeking an experienced Executive Assistant to play a critical role on our team. This person will serve as a member of the Chief Customer Office (CCO) to support the Chief Customer Officer with administrative tasks and projects to support the team and help improve Appian’s overall customer experience.

This role is currently based in Reston, VA; however Appian HQ will be moving to Tysons Corner, VA in 2019.

Group Mission and Vision:

The Chief Customer Office (CCO) is responsible for ensuring success across the Appian customer journey.  We audit our internal processes and make sure that all our customers are getting the highest possible care.  


You Are...

  • Able to handle confidential customer information with discretion
  • Proactive and always a step ahead
  • Tenacious
  • Detailed Oriented
  • Extremely Organized
  • A Self-Starter
  • Solution Oriented
  • Customer focused and service oriented
  • Committed to fostering great teamwork
  • Highly Motivated and Reliable
  • Emotionally Intelligent
  • Collaborative
  • Creative


You Will...

  • Monitor and manage executive calendars
  • Manage complex logistics
  • Create high-quality materials to supplement executive meetings and oversee follow-ups
  • Assist with travel logistics and the corresponding expenses
  • Be a reliable resource to the entire team
  • Respond to changing priorities and ad-hoc requests
  • Keep abreast of the latest administrative internal processes and pitch where we can improve


You Must...

  • Have a Bachelor’s degree from a four-year university
  • Have prior administrative, project management, logistics, or operations experience
  • Have strong decision-making skills and the determination to see projects through to the end
  • Be flexible, adaptable, and comfortable with ambiguity
  • Be invigorated by a fast-paced environment
  • Be willing to challenge the standard thinking with new ideas, approaches, and solutions
  • Possess strong skills in Microsoft Office, G Suite, and other productivity software

Apply Now! 

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