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EMEA Trainer

London | England | United Kingdom

Appian is looking for a dynamic individual to support our global training efforts based in Amsterdam or The Hague, NL. Successful candidates will have experience delivering training in a multiple European languages. As a technical instructor, you will be responsible for cultivating our cutting edge training program to address Appian’s growing customer and partner communities. As an intermediary for students and Appian employees, you will collaborate with departments throughout the organization, including trainers in the US and Australia.

Character and Capability

  • Class management skills with an ability to instruct a technical audience

  • Ability to operate independently to manage all aspects of training

  • Inclination towards technology and desire for a client-facing environment

  • A self-starter who can work in a small team with minimal supervision to complete tasks

  • Detail-oriented with minimal reviews needed for work

Responsibilities

  • Become a subject matter expert in the Appian software and associated products with in-depth knowledge of deployment best practices

  • Deliver instructor-led classroom training and online training to end-user customers and partner on a regular schedule in the US, UK, continental Europe and other regions of the world

  • Concisely convey technical content to a broad range of user profiles

  • Manage e-learning courses from facilitation to evaluation of exercises and web-based tutorials

  • Contribute to training team goals and objectives

  • Contribute creative ideas for change and improvement in content and delivery

Qualifications

  • Business fluent in at least one of the following desired languages: German, French

  • 2+ years of experience developing and delivering training materials

  • Strong interpersonal, communication (Written and Oral) and presentation skills

  • Familiar with instructional methodologies and web-based tools to enhance virtual training

  • Prior software or business training or consulting experience is strongly preferred

  • Technical software experience strongly preferred

  • Awareness and experience of agile methodologies

  • Must be willing to travel up to 80%, including internationally, on short notice

Nice to Have Experience

  • Business experience in one of the core language areas--France, Germany, Italy, Spain

  • RDBMS platforms (e.g. MySQL, Oracle, SQL Server)

  • Using web services (e.g. SOAP, REST, WSDL, XML)

  • Development using Java

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