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Consultant - Customer Success Germany

Description

Appian provides a low-code development platform that accelerates the creation of high-impact business applications. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance and we are looking for Technical Consultants to create, present, and implement Appian's technical solutions. As a Senior Consultant, you will be a key leader for the business of consulting as well as the business of our clients. Appian’s growth trajectory ensures that Consultants will immediately impact customer interaction and team development, working closely with our clients and Appian core members. Not only do Appian consultants become experts at building process applications on our software, they also become business process experts in the various client industries they work.

About you:

You enjoy working with clients to define business processes and gather functional system requirements.  You are not an order taker; you ask why questions and solve the right problems
You’re well educated, with at least a BS in Computer Science or related field/degree in addition to 2+ years of experience
You’re passionate about technology: Modern Responsive Web Applications, Mobile-First Solutions, Composite applications, etc.
You are comfortable coding in Java, JavaScript, .Net and other programming languages 
You’ve demonstrated past success in cross-functional teams building products using agile methodologies.
You have excellent communication skills
You can speak Fluent German and English
You have prior experience with software consulting, (ideally in a ERP, CRM, BPM/Workflow, Data Integration Architecture or EAI)

How you’ll contribute:

Work directly with clients throughout the entire life-cycle of projects to define, design, and implement business process based solutions
Drive adoption by empowering clients to become self-sufficient with building process applications on their own
Design and implement solutions with Appian software and provide demonstrations to clients
Establish and implement metrics to optimize team delivery and measure business agility in terms of predictability, reliability and adaptability
Independently communicate with both client technical teams and business owners as needed during the design and implementation
Supervise, mentor and develop junior consultants and business analysts on application and implementation methodology

The best part of this job is:

Working in a collaborative, self-organizing agile team comprised of highly intelligent and motivated staff; that lead transformation from idea to implementation (from strategy through delivery).

About us:

Appian helps organizations build apps and workflows rapidly, with a low-code automation platform. Combining people, technologies, and data in a single workflow, Appian can help companies maximize their resources and improve business results. Many of the world’s largest organizations use Appian applications to improve customer experience, achieve operational excellence, and simplify global risk management and compliance. Our employees create opportunities to drive hands-on impact both with our customers and throughout the organization, which creates an environment where meaningful work is met with career growth and opportunity. As a result, we are proud to have been recognized as a  Washington Post Top Workplace  for seven consecutive years. Simply put, we are changing the way businesses operate and our employees are to thank for Appian’s success.

 

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