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Content Developer

  • McLean, Virginia
  • Customer Success - Training
  • Added


To help expand and educate the community of Appian practitioners globally. Appian is looking for a creative, dynamic, and driven individual to contribute to instructional design initiatives about the product and our methodology. In this unique position you conduct research with subject matter experts and work alongside instructional designers to create engaging educational multimedia content. This content may take many forms, including but not limited to written articles, infographics, video, audio, and social media content.

This role falls under Appian’s product training team within the Customer Success department. This team serves a global audience consisting of thousands of practitioners both internal and external to the organization.

To be successful in this position, you must be an independent self-starter able to think outside the box, challenging the status quo when necessary. In this small team there are opportunities to excel through innovative thinking, collaboration, thoughtful implementation and continuous improvement.

To be successful in this role, you need:

  • Exceptional skill at written and verbal communication, including both technical and informal styles

  • Strong visual design skills utilizing a variety of photography and tools such as Canva, Adobe Spark, or similar

  • Basic knowledge of audio and video editing, with a learning attitude to grow these skills over time

  • Proven ability to research technical and non-technical topics about technology

  • Inclination for collaboration with excellent interpersonal and relationship-building skills

  • Strong time management skills; ability to prioritize tasks and deliver on schedule

Some of the tools and resources we will equip you with include:

  • Appian’s entire catalog of technical and non-technical training resources

  • Access to LinkedIn learning with over 16,000 courses on a variety of topics and directed learning time for you to broaden your skills

  • An agile work environment where you will be challenged to grow and your ideas will be heard

Basic Qualifications:

  • B.A. in writing, English, or other creative discipline

  • 2-5 years of professional experience and a passion for creativity