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Senior Business Operations Analyst



As part of a high-performance, fast-moving, and collaborative GTM Operations team, your role will require high cross functional collaboration & communication, and strong analytical skills. 

  • Participate in the Annual sales compensation design and implementation process. 

    • Assist in project managing the design timeline. 

    • Own the business requirements for Xactly configuration and implementation. 

  • Report & Analyze Sales headcount, capacity and productivity. 

  • Assist with monthly and quarterly analyses to measure compensation plan performance including variance to budget, correlation between result and payouts by individual contributor and manage

  • Monthly Sales compensation administration, including: 

    • Managing plan component inputs for new employees and changes to existing roles. 

    • Provide approved credit and/or commission splits/holds, as well as any other exceptions to impact quota credit or commissions

    • Manage ongoing escalations and become POC for all cross functional teams. 

    • Manage MBO and other bonuses paid outside the Sales Incentive tool. 

    • Act as a single point of contact in the sales organization for sales plan, rules and policy questions & complex compensation issues.

You may be a good fit for our team if you have...

  • Ideally 5+ years of work experience in either FP&A Analytics roles, Sales Operations Analytics, or Sales compensation Administration and reporting. 

  • Must be highly proficient in Google G-Suite / Microsoft Excel, PowerPoint and Salesforce and technically savvy for other data systems

  • Strong process development and writing experience

  • Demonstrated project management capabilities and experience with the administration of high-performance sales team compensation plans

  • Experience with Xactly Incent (desired but not required) 

  • Must be highly motivated, quick thinker and learner and can work independently as well as part of a team

  • Organized, detail oriented and methodical

  • Ability to grow and think outside the box

  • Willingness to jump in and assist in other projects