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Technical Instructor

  • Chennai, India
  • Customer Success - Training
  • Added


Technical Instructor


Appian is looking for a dynamic individual to support our global training efforts. As a trainer you will be responsible for cultivating our cutting edge training program to address Appian’s growing communities. This role is a part of our Customer Success Delivery organization. As an intermediary for students and Appian employees, you will collaborate with teams throughout the organization.

Character and Capability

  •       Class management skills with an ability to command an audience
  •       Ability to operate independently to manage all aspects of training
  •       Inclination towards technology and desire for a client facing environment



  •       Become a subject matter expert in Appian software and associated products with in-depth knowledge of deployment best practices
  •       Deliver instructor-led classroom training and online training to employees and partners on a regular schedule in Chennai and APAC
  •       Must be able to concisely convey technical content to a broad range of user profiles
  •       Manage courses from facilitation to evaluation of exercises and engagement with students
  •       Contribute to training team goals and objectives
  •       Contribute creative ideas for change and improvement in content and delivery



  •       3+ years of experience developing and delivering training materials
  •       Strong interpersonal, communication (Written and Oral) and presentation skills in English
  •       Experience with in person and virtual classroom deliveries
  •       Familiar with ADDIE methodology and web-based tools to enhance virtual training 
  •       Prior software or business training or consulting experience is strongly preferred
  •       Technical software experience strongly preferred
  •       Expert in MS Office Suite
  •       Must be willing to travel up to 25%
  •       A minimum of a BS/BA degree or equivalent experience is required

Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination .   

If you need a reasonable accommodation for any part of the employment process, please contact us by email at  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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