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Associate Consultant

  • Melbourne, Australia
  • Customer Success - Delivery
  • Added

Description

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Are you looking to combine your passion for technology with your penchant for strategic problem solving? Appian Customer Success is obsessed with great customer outcomes. We deliver mission-critical business impact fast, and are directly responsible for partnering with our customers to bring their best ideas to life. Joining the Customer Success team will provide you with the support and growth you need to strengthen and evolve your skills within the consulting field.

As an Appian Associate Consultant, you’ll build and deploy web-based applications on the Appian platform to support our customers’ business strategies. From implementing the first business process management application to scaling up the program across the enterprise, you will bring our low-code platform to life.


To be successful in this role, you need:

  • To leverage experience in a range of critical process improvement disciplines, including business process management, knowledge management, personalisation, business intelligence, and application integration

  • The skill set and experience to construct, implement, and deploy process-centric business process management solutions based on Appian software

  • To analyse a client’s business strategy, their business processes, and develop technical solutions to support their business strategy

  • To design prototypes, model business processes, and analyse requirements

  • To implement quality assurance plans, load testing and roll-out plans


Some of the tools and resources we will equip you with include:

  • Training: During your first few weeks of joining Appian, not only will you go through comprehensive onboarding and Appian training, but you will also complete a CS specific bootcamp to prepare you for your first client project
  • Growth:  Continuous learning opportunities are a key focus for our department. Whether it is companywide weekly knowledge shares, biweekly continuing education sessions led by fellow CS members, guild participation , or free online trainings, there is always somewhere to turn for technical and professional growth

  • Career: CS career planning concentrates on three main tracks - technical, focus, and business, and it’s up to you to decide where your passions lie. Each employee will be matched with an advisor who will be your go-to resource for all career questions and guidance. They can help with anything from questions about promotions to which track is right for you

  • Culture: Appian’s Customer Success group is quickly expanding but the culture continues to make the department feel like a small community. Monthly social events are planned virtually and in person while our First Year Experience (FYE) group concentrates on creating a smooth transition for all new employees entering the working force for the first time


Basic Qualifications:

  • B.S. or M.S. in Engineering, Computer Science, Economics, Math, or equivalent background

  • Superior academic success (Distinction average required - WAM 75+)
  • Exceptional verbal and written communication skills

  • Solid foundation of, or love for, technology

  • Preferred experience with relational databases (Oracle, SQL server, etc.) and cloud technologies

 

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com . [Nasdaq: APPN]

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Appian Corporation is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Further, Appian will not discriminate against applicants for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co‐worker, Pay Transparency Nondiscrimination .   

If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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