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Sales Engineer - Boston

Boston | Massachusetts | United States

Your business needs to move quickly. You need software applications that are powerful, flexible and engaging to help you seize opportunity, respond to change and constantly re-invent. Appian accelerates meaningful digital transformation by making it faster and easier to unify process, data, collaboration, mobility and more. Appian’s low-code platform radically accelerates delivery of innovative business applications. Powered by industry-leading Business Process Management (BPM) and Case Management capabilities, Appian is digital transformation jet fuel. 

As a Sales Engineer, you will actively drive and manage the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical adviser and product advocate. Using technical creativity and business acumen, you will illustrate the value that Appian’s platform can provide. You must be able to engage and articulate product positioning to both business and technical users in competitive scenarios. You will also rapidly identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.

 Key Responsibilities:

  • Partner with Account Executives to achieve defined sales goals.
  • Lead efforts to ensure the delivery of all technical resources into the sales campaigns.
  • Assist in the production of RFPs and other proposals to clients.
  • Propose technical and creative business solutions in support of sales activities.
  • Design and deliver high quality technical Proof of Concepts for prospective customers.
  • Present technical and business aspects of proposed solutions to a C-Level audience.
  • Represent Appian’s product to customers and at field events such as conferences, summits, seminars, etc.
  • Assist with the radiation strategy within the target accounts by building customer relationships.
  • Manage target accounts that may span multiple Account Executives.
  • Work with colleagues across the organization to receive the support needed to accomplish the technical goals.


 Required Skills:

  • Bachelor’s degree in Engineering, Math, Business Management, Computer Science.
  • 5+ years as a successful Pre-Sales Engineer OR 5+ years in a Professional Services/Consulting role that is client facing and involves sales scenarios.
  • Able to thrive in a unique culture where thinking outside of the box is required daily and creative input is necessary to solve business problems.
  • Technical depth to respond to all functional and technical elements of RFIs/RFPs.
  • Proven success conveying customer requirements to Product Management teams.
  • Familiarity with Business Process Management Platforms/Frameworks is a plus: Appian, Pegasystems, IBM, Oracle, TIBCO, etc.
  • Recent experience programming in one or more of the following: Java (J2EE, JNDI, JDBC, JMS, Web Services), HTML, XML, XSL, JavaScript, SQL.
  • Experience in production environments (application servers, web servers, databases).
  • Strong verbal and written communication skills, customer interaction, requirements analysis, presentations, and system design.
  • Willing to travel 50% to customer locations throughout the assigned region

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