Technical Writer/Information Developer

Reston

Technical Writer/Information Developer

Reston | Virginia | United States

At Appian, we use documentation to solve problems and help users achieve goals. Documentation can make our product seem harder than it is, or make the hard parts seem easy.

As an Information Developer, working in the Engineering Department at Appian, you communicate the product to our users. Your mission is to learn the behavior of new features and create documentation geared toward both technical and non-technical audiences that explains how to use the product, along with the best practices for doing so. We have a lot of reverence for our documentation, and you’ll work with an enthusiastic conglomerate of writers and product managers who are passionate about the product being documented in a way that makes it as accessible and successful as possible.

If you enjoy problem solving, thrive on bringing simplicity to complex concepts, and have solid organizational skills, apply now!

Responsibilities:

  • Collaborate with Product Managers to create compelling, technical documentation that helps users succeed with the Appian platform as it evolves.
  • Using a number of feedback channels, identify and solve problems with documentation.
  • Ensure that our content meets high-quality standards and is consistent in style and tone.

Minimum Qualifications:

  • BA/BS and 2+ years of experience writing and delivering software documentation.
  • Experience with the documentation lifecycle.
  • A technical background, or a strong knack for learning technical concepts and tools.

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